Branch Manager
Company: Dairy Farmers of America
Location: San Antonio
Posted on: May 9, 2024
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Job Description:
GENERAL PURPOSEManage the daily transportation operations of a
location and/or distribution center. Interact with supervisors,
employees, and customers (internal and external) to promote and
improve transportation department functions. Conduct necessary
audits to ensure federal and state regulatory compliance as well as
DFA programs and policies. Develop and promote safety, customer
service, and operational excellence.JOB DUTIES AND
RESPONSIBILITIES-- Manage transportation and/or distribution
operations activities in compliance with company and regulatory
rules and regulations, including operational efficiency, safety,
and a professional and organized atmosphere-- Monitor daily
operations to make necessary adjustments while effectively
communicating with members or customers, drivers, dispatch, and/or
other DFA transportation or distribution locations-- Monitor and
control costs for labor, supplies, and maintenance; approve expense
reports and department expenditures within established guidelines--
Analyze and document business processes and problems; develop
solutions and procedures to improve the operating quality and
efficiency with the department and with other operating
facilities-- Establish positive working relationships with members
or customers to ensure optimal service-- Hold supervisors and
drivers accountable for providing professional interactions and
courteous service to members, customers, regulatory personnel, and
co-workers; handle escalated customer inquiries/concerns or
internal issues-- Assist in environmental, safety, and
transportation compliance and reporting for assigned location;
direct staff in the preparation and distribution of operational
reports (KPI's)-- Inspect and schedule fleet maintenance to ensure
preventative maintenance/repairs are done in a timely and efficient
manner; ensure equipment is maintained and cared for properly--
Interview and hire new employees and identify training needs to
continually develop and improve the workforce in conjunction with
human resources-- Function as a resource and coach to
transportation supervisors. Support employees to reach performance
expectations through training and coaching. Establish and
communicate department goals.-- Work with leadership and/or human
resources on investigations and corrective actions in response to
injuries, accidents, audits, or employee concerns.-- The
requirements herein are intended to describe the general nature and
level of work performed by employee, but is not a complete list of
responsibilities, duties, and skills required. Other duties may be
assigned as required
Keywords: Dairy Farmers of America, Austin , Branch Manager, Executive , San Antonio, Texas
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