Licensed Vocational Nurse LPN/LVN Patient Navigator Healthcare WellMed Austin TX
Company: Optum
Location: Driftwood
Posted on: February 19, 2025
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Job Description:
WellMed, part of the Optum family of businesses, is seeking a
Licensed Vocational Nurse LPN or LVN Patient Navigator to join our
team in Austin and Lakeway, TX. Optum is a clinician-led care
organization that is changing the way clinicians work and live.
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As a member of the Optum Care Delivery team, you'll be an integral
part of our vision to make healthcare better for everyone. -
At Optum, you'll have the clinical resources, data and support of a
global organization behind you so you can help your patients live
healthier lives. Here, you'll work alongside talented peers in a
collaborative environment that is guided by diversity and inclusion
while driving towards the Quadruple Aim. We believe you deserve an
exceptional career, and will empower you to live your best life at
work and at home. Experience the fulfillment of advancing the
health of your community with the excitement of contributing new
practice ideas and initiatives that could help improve care for
millions of patients across the country. Because together, we have
the power to make health care better for everyone. Join us and
discover how rewarding medicine can be while Caring. Connecting.
Growing together.--- -
This position is responsible for the coordination of care for
patients admitted to an acute care setting under the care of a
WellMed Hospitalists Provider. The Patient Navigator (PN) is the
advocate/liaison between patients and their care team to help
navigate the patient transition from the acute care setting to
their home setting. The PN functions as a dedicated patient-care
facilitator without clinical responsibilities. The PN will work
collaboratively with the One Partners, to include Primary Care
Physician, Care Management, Quality Department, and/or Network
Management to facilite a seamless transition. The position must
maintain accurate records, complete a detailed tracker of
activities, and develop processes for securing effective and
efficient coordination amongst the interdisciplinary team. This
position will be under the general guidance of the Hospitalist
Program Administrator. -
Primary Responsibilities:
Utilize available data and resources to accurately identify members
who are in the inpatient setting
Assist Hospitalists team to obtain medical records from outside
entities including accurate medication list, specialist consults,
hospital records, and any other records requested
Prior to discharge from hospital facility and in collaboration with
Care Management and Clinic Health Care Coordinator/Manager, obtain
transition appointments with primary care physician, and
specialists as applicable; and communicate with patient and/or
family transition appointment information
Maintain effective communication pathway with Facility and WellMed
Care Management teams to facilitate seamless transition
processes
Utilize current electronic medical records and provider portal to
reconcile patient information needed to assist with meeting current
quality metrics
Participate in daily huddles with Hospitalists, Care Management,
and other One Team Partners to discuss patient's discharge plans,
identify any potential barriers, and implement appropriate
solutions to address such barriers to mitigate readmissions
Participate in weekly patient care conference meetings and
collaborate with the interdisciplinary team, to include Primary
Care Physicians, Care Management, and Clinic Health Care
Coordinators/Managers to discuss identified barriers and verify
appropriate referrals for wrap around WellMed or Community services
are secured
Assist with completion of patient satisfaction surveys to evaluate
current Hospitalists Program and complete data entry into the
appropriate database
Work with the Program and local leadership to execute CVO and
Quality strategies
Utilizing current provider portal and other available resources,
assist with monitoring quality measures and report gaps to
Hospitalists providers to assist with closing of any open gaps
prior to patient's discharge
Performs other related duties as assigned
This is an office-based position near Capitol HWY 360 / Presidio
Bldg.
In 2011, WellMed partnered with Optum to provide care to patients
across Texas and Florida. WellMed is a network of doctors,
specialists and other medical professionals that specialize in
providing care for more than 1 million older adults with over
16,000 doctors' offices. At WellMed our focus is simple. We're
innovators in preventative health care, striving to change the face
of health care for seniors. WellMed has more than 22,000+ primary
care physicians, hospitalists, specialists, and advanced practice
clinicians who excel in caring for 900,000+ older adults. Together,
we're making health care work better for everyone. -
You'll be rewarded and recognized for your performance in an
environment that will challenge you and give you clear direction on
what it takes to succeed in your role as well as provide
development for other roles you may be interested in.Required
Qualifications:
High school diploma or GED
Active, unrestricted Texas Licensed Vocational Nurse
Administrative support experience
1+ years experience as LVN in a clinical, hospital, or medical
setting
Basic knowledge of Microsoft Office products, including Word and
Outlook
Medical terminology knowledge base
Proven ability to work independently, with some supervision and
direction from manager
Demonstrated excellent organizational skills, customer service
skills, and verbal and written communication skills to include but
not limited to patients, physicians, clinical staff, contracted
providers and managers
Proven ability to maintain and demonstrate a high degree of
professionalism to include both personal conduct and appearance at
all times
Proven ability to maintain strict confidentiality at all times to
include but limited to patients and coworkers
Proven ability to comply with all organizational policies regarding
ethical business practices
Proven ability to adhere to all department policies and
procedures
Preferred Qualifications:
2+ years of experience in a physician's clinic or hospital
Experience working in a medical care setting as a receptionist or
medical assistant
Physical & Mental Requirements:
Ability to stand for extended periods of time
Ability to properly drive and operate a company vehicle
The hourly range for this role is $19.86 to $38.85 per hour based
on full-time employment. Pay is based on several factors including
but not limited to local labor markets, education, work experience,
certifications, etc. UnitedHealth Group complies with all minimum
wage laws as applicable. In addition to your salary, UnitedHealth
Group offers benefits such as, a comprehensive benefits package,
incentive and recognition programs, equity stock purchase and 401k
contribution (all benefits are subject to eligibility
requirements). No matter where or when you begin a career with
UnitedHealth Group, you'll find a far-reaching choice of benefits
and incentives. -
Diversity creates a healthier atmosphere: OptumCare is an Equal
Employment Opportunity/Affirmative Action employers and all
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, age, national origin,
protected veteran status, disability status, sexual orientation,
gender identity or expression, marital status, genetic information,
or any other characteristic protected by law. -
OptumCare is a drug-free workplace. Candidates are required to pass
a drug test before beginning employment. -
Keywords: Optum, Austin , Licensed Vocational Nurse LPN/LVN Patient Navigator Healthcare WellMed Austin TX, Healthcare , Driftwood, Texas
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