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Director of Solution Engineering

Company: Komodor
Location: Austin
Posted on: April 1, 2025

Job Description:

We are looking for a passionate Head of Solutions Engineering to help Komodor continue to establish itself as the enterprise standard for managing K8s at scale. You will be a part of realizing a vision where we help our customers in DevOps solve major pain around productivity, scalability of K8s for their company and support for their customers.The Solutions Engineering team partners with our prospect and clients to realize the full potential of their K8s investment by leveraging the Komodor platform to help drive their growth and success. This team influences revenue growth across our entire organization by collaborating with sales, strategy, product, and engineering to provide the best experience for our customers. Our team works alongside AEs, CSMs, SAs and Product teams throughout the customer journey (pre & post-sales) serving as the single technical point of contact and trusted advisor for our clients. We are committed to empowering the Global 2000 with the tooling and platform required for them to succeed.In This Job You Will:

  • Help your team work with customers across their entire lifecycle - from pre-sales (sales demos, answering inbound questions, executing proof of concepts) to post-sales (onboarding, technical reviews, account expansion).
  • Listen and respond; build and advise on the best technical choices for our customers.
  • Partner closely with the leaders of Sales, Marketing, Engineering and Product to deliver impact and is also responsible for building out a world-class solution engineering organization to support scale.
  • Close the loop between customers, product, and engineering teams, championing the product to the customer, and bringing their requirements to the roadmap.
  • Be challenged, solve new problems, teach about our technologies, and figure out new, better ways to delight our customers.RequirementsTo Be Successful In This Role, You Have:
  • Preference is 1+ years in a leadership role
  • 3+ years years of experience in complex enterprise software solution engineering or highly relatable functions
  • A commitment to user experience, customer optimization and successful implementation of new products.
  • Deep familiarity with core web infrastructure, Open Source technologies, and public cloud platforms.
  • Exceptional customer management and communication skills.What we offerImpact from the first dayIn your journey with us you will be significant, exposed from day 1 to our core doing, work with different stakeholders shoulder to shoulder. Your voice will be heard and taken into consideration daily.Growth mindsetWe believe that your potential is limitless, and we will give you the opportunity, tools and guidance to evolve and grow. Besides learning by doing, we also believe in learning from others.Strengthen your personal brand!We offer plenty of opportunities for networking and public speaking at conferences, meetups, webinars and more!Employee experienceWe prioritize creating a welcoming and inclusive work environment. Team building activities, company trips and fun social events like breakfast club, HH - there's always something exciting happening! We believe that it strengthens our team and contributes to a positive work culture.Perks and benefitsWe offer every Komodorian a generous (possibly life changing!) package of stock options, as well as an educational fund, an awesome IT package with every geeky accessory you can imagine, and of course a Cibus/Wolt stipend.The hiring team tipsWhat are we looking for in a candidate?We are looking for proactive people that have the ability to smoothly get into our fast paced rhythm, learn and adapt quickly, be communicative as we believe in collaboration and continuous learning. We are looking for experienced people that have the willingness to have an impact.What should you expect in the interview process?Some of the interviews will focus more on your skills and knowledge, and some would be to assess your fit to our company's culture. We believe that setting and matching expectations are important not just in the recruitment process - but also in general! We strongly believe that meeting your direct manager & colleagues is an important phase in our recruitment process that could give you more transparency and information about us. And if it is a match - it is a match!How do you evaluate success in any role?At Komodor, we believe in data. We are a data-driven company with goals to achieve and make impact and value to our customers.Are there any growth opportunities within the company?Yes! There are many opportunities at Komodor for everyone to evolve and move forward in their careers. In startups you tend to learn fast, have different touch points within your role and responsibilities and also you will collaborate with different people from different departments. This leads to 360 exposure in any of our work processes. Also, we are growing from year to year so as we grow - you will grow with us!
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Keywords: Komodor, Austin , Director of Solution Engineering, Engineering , Austin, Texas

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