Customer Service Representative-Full Time-North Austin
Location: Austin
Posted on: November 18, 2024
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Job Description:
Job Description: Customer Service Phone Representatives.
Inbound/Outbound customer service calls assisting customers with
tax questions related to their mortgage and home. NO SALES. You
will receive, respond to and process customer telephone inquires
regarding mortgage real estate issues in a high volume call center.
Handle approximately 60+ calls on average daily. Interacts with
internal and external sources, along with staff and management in
an effective and supportive manner to maintain a positive working
relationship, promoting teamwork and a strong customer service
experience. Will need to develop a thorough knowledge of
departmental functions, procedures, and resources in order to
provide accurate information to customers. *INBOUND & OUTBOUND
calls (NO collections or sales) *Average 60 - 70 calls per day * We
are an equal employment opportunity employer and will consider all
qualified candidates without regard to disability or protected
veteran status.
Keywords: , Austin , Customer Service Representative-Full Time-North Austin, Executive , Austin, Texas
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