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Digital Engagement Manager

Company: VirtualVocations
Location: San Antonio
Posted on: January 23, 2025

Job Description:

A company is looking for a Digital Engagement Manager to enhance customer success through strategic engagement initiatives.



Key Responsibilities

Determine timing and content of customer touchpoints to drive adoption and satisfaction
Coordinate scaled communications to align outreach efforts across teams
Develop, deliver, and measure the success of digital engagement programs using insights and analytics


Required Qualifications

Bachelor's degree or relevant equivalent experience
Proven experience in scaled Customer Success, Account Management, or Marketing
Proficiency in Salesforce, Gainsight, and customer engagement tools
Strong project management skills with the ability to multitask in a fast-paced environment
Tech savvy with strong data evaluation skills

Keywords: VirtualVocations, Austin , Digital Engagement Manager, Executive , San Antonio, Texas

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