Director of Customer Success
Company: VirtualVocations
Location: Austin
Posted on: February 1, 2025
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Job Description:
A company is looking for a Director of Customer Success,
Corporate L&D.
Key Responsibilities
Lead and mentor a high-performing team of Customer Success
Managers
Develop and implement strategies to enhance customer onboarding,
engagement, and renewals
Analyze customer data to identify risks and opportunities for
growth
Required Qualifications
7+ years in Customer Success or Account Management, with 3+ years
in a leadership role
Expertise in corporate L&D training platform solutions
Strong knowledge of SCORM, HRIS platforms, and LMS systems
Experience with EdTech or SaaS products
Proficiency in tools like Gainsight, Salesforce.com, and
Hubspot
Keywords: VirtualVocations, Austin , Director of Customer Success, Executive , Austin, Texas
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