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Operations Excellence Manager

Company: VirtualVocations
Location: Austin
Posted on: February 14, 2025

Job Description:

A company is looking for an Operations Excellence Manager to lead Project Support Operations and Data Insights teams.



Key Responsibilities

Lead a team to ensure effective project operations and data-driven improvements
Oversee and enhance the Project Issues Process to improve adoption and reduce response times
Collaborate with various teams to improve tools, dashboards, and decision-making processes


Required Qualifications

5+ years of experience in operations roles focused on process improvement
Strong stakeholder and project management skills
Background in escalations/ticket management and support functions
Data analytics expertise (SQL, Looker, Google Sheets)
Proven people leadership and team management experience

Keywords: VirtualVocations, Austin , Operations Excellence Manager, Executive , Austin, Texas

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