Veterans Preferred - Food and Beverage Service Manager

Company: Hyatt
Location: Austin
Posted on: March 29, 2025

Job Description:

Military Veterans are Encouraged to Apply. -Summer House on Music Lane is looking for an F&B Service Manager who will manage all employees engaged in preparing and serving food and oversee restaurant & bar operations. The Food & Beverage Service Manager is responsible for staffing, collaborating menu planning, maintaining the restaurant & bar ambiance, and ensuring the highest level of guest satisfaction and food quality expected by Bunkhouse guests.

About our Company:

Life gathers around water in Texas, and Hotel Magdalena honors our spring-fed culture and the community that grows near it. The design of the 89-room hotel takes inspiration from the local lake house ethos of the 1970s, situated amongst rolling grounds and natural beauty inspired by Texas. Magdalena is also home to Summer House on Music Lane and Magdalena Bar, offering locals and visitors alike more places to hang out and experience the best of Austin, off of South Congress.

Summer House on Music Lane, the full-service restaurant at Hotel Magdalena, is inspired by the casual sophistication that defines a lake house weekend. The menu features honest cooking taking cues from old school hospitality but with a decidedly unpretentious, Austin sensibility. We are open to the public every day of the week on South Congress; more than a hotel restaurant!

Hotel Magdalena is proud to be part of the Bunkhouse family. Bunkhouse is a hospitality company that is founded on the pillars of design, music, and authentic community-driven experiences. Bunkhouse operates and has designed, developed, and revitalized a celebrated portfolio of hospitality projects throughout the U.S., which include Hotel San Jos--, Hotel Saint Cecilia, Austin Motel, Jo's Coffee, Equipment Room, The Carpenter Hotel and Carpenters Hall in Austin; Hotel Havana and Ocho in San Antonio; Phoenix Hotel in San Francisco, California; and Hotel San Crist--bal and Benno in Todos Santos, Mexico, and Hotel Genevieve in Louisville, Kentucky with plans for expansion and future projects throughout the U.S. and Mexico.
Qualifications:
We're looking for:

Summer House on Music Lane is looking for an F&B Service Manager who will manage all employees engaged in preparing and serving food and oversee restaurant & bar operations. The Food & Beverage Service Manager is responsible for staffing, collaborating menu planning, maintaining the restaurant & bar ambiance, and ensuring the highest level of guest satisfaction and food quality expected by Bunkhouse guests.

Knowledge, Skills, and Abilities:

--- High School diploma or general education degree (GED). College Degree preferred

--- Two (2) years related experience in hospitality or service industry

--- Must be able to speak, read, write and understand the primary language(s) of the workplace

--- Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals

--- Ability to write routine reports and correspondence

--- Ability to speak effectively before groups of co-workers and sister property staff

--- Ability to create documents in Excel and Word

--- Ability to understand other computer programs (i.e. Property Management System and Point of Sale)

--- Ability to apply concepts of math including addition, subtraction, multiplication, division and algebra, using whole numbers, common fractions, and decimals. Bunkhouse is an equal opportunity employer and values diversity. All employment is decided based on qualifications, merit, and business need.

Job Requirements:

--- Ensure all Employees adhere to dress code policies for their scheduled shift

--- Compile and balance cash receipts at the end of the day or shift

--- Resolve customer complaints regarding food service

--- Train and supervise workers in food preparation, and in service, sanitation and safety procedures

--- Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards

--- Observe and evaluate work procedures in order to ensure quality standards and service --- Schedule staff hours and assign duties, responsibilities and workstations in accordance with work requirements

--- Ensure guests receive indulgent service by maintaining a properly staffed restaurant

--- Monitor employee and patron activities to ensure liquor regulations are obeyed

--- Demonstrate a working understanding of labor cost control through effective scheduling and proactive management

--- Establish cost improvement objectives and implement action plans

--- Follow inventory standards and procedures to consistently conduct an accurate inventory

--- Perform personnel actions, consulting with HR and other managers as necessary

--- Ensure staff have a complete understanding of their job requirements and training before holding them accountable for results

--- Maintain awareness of documentation needed and retained in employee files

--- Analyze operational problems, such as theft and wastage, and establish procedures to alleviate these problems

--- Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities

--- Ensure open lines of communication with staff, all departments and upper management at all times via email, logbooks, meetings, etc., to ensure all needs of the hotel are met

--- Maintain a high level of cleanliness and safety in the work area

--- Adhere to all standards of operations, policies and procedures, manuals, training material, memos and verbal instruction

--- Ensure that all equipment is maintained in good, safe working conditions

--- Maintain an increased awareness of safety issues throughout the property

--- Keep abreast of safety and emergency procedures and OSHA requirements

--- Attend relevant meetings Based upon fluctuating demands of the operation and to exceed customer expectations, it may be necessary to perform a multitude of different functions not specifically related to this position. This person may be expected to perform other tasks and duties as needed or as directed. Furthermore, employee responsibilities and job descriptions are subject to review and revision. Working Conditions/Environment: --- The noise level in the work environment is usually moderate, typical of a hotel/restaurant/office setting

--- The person in this position may have to lift/carry up to fifty (50) pounds on a daily basis; anything over fifty (50) pounds is considered a minimum two (2) person lift

--- The person having this position may have to remain stationary for one (1) hour, move about/traverse property spaces, push, kneel, bend, balance, squat, reach and stretch for up to eight (8) hours per day

Benefits:

Bunkhouse offers a liberal working environment that encourages individuality and creativity. We offer a superior benefits package to employees who work 30 hours/week or more that includes:

--- Highly subsidized Medical, Dental and Vision insurance

--- Company paid Life Insurance and Long-Term Disability coverage

--- Short Term Disability coverage

--- Generous Paid Time off (Full Time)

--- Free stays at Bunkhouse Hotels (Full Time)

--- 401k with company matching

--- Employee Discounts (50% off on food & beverage!)

--- 8 weeks paid Parental Leave (Full Time, after 1 year employment)

Keywords: Hyatt, Austin , Veterans Preferred - Food and Beverage Service Manager, Executive , Austin, Texas