Wingstop Restaurant Supervisor II

Company: Wing Stop
Location: Austin
Posted on: April 4, 2025

Job Description:

About the Role:

As a Wingstop Restaurant Supervisor II, you will play a crucial role in ensuring the smooth operation of our restaurant while delivering exceptional customer service. Your primary responsibility will be to oversee daily operations, manage staff, and maintain high standards of food quality and cleanliness. You will be instrumental in training and developing team members, fostering a positive work environment, and driving sales through effective leadership. Additionally, you will be responsible for inventory management, scheduling, and ensuring compliance with health and safety regulations. Ultimately, your leadership will contribute to the overall success and profitability of the restaurant.

Minimum Qualifications:

• High school diploma or equivalent.
• At least 2 years of experience in a supervisory role within the food service industry.
• Strong understanding of food safety and sanitation practices.
  Preferred Qualifications:
  
  • Associate's degree in hospitality management or a related field.
  • Experience with point-of-sale systems and inventory management software.
  • ServSafe certification or equivalent food safety certification.
    Responsibilities:
    
    • Supervise daily restaurant operations and ensure adherence to company policies and procedures.
    • Train, mentor, and evaluate team members to enhance their performance and career growth.
    • Manage inventory levels, order supplies, and control food costs to maximize profitability.
    • Ensure exceptional customer service by addressing customer inquiries and resolving complaints promptly.
    • Monitor health and safety standards, ensuring compliance with local regulations and company guidelines.
      Skills:
      
      The required skills for this position include strong leadership and communication abilities, which are essential for effectively managing a diverse team and ensuring a positive work environment. Problem-solving skills will be utilized daily to address customer concerns and operational challenges, ensuring that the restaurant runs smoothly. Time management skills are crucial for balancing multiple tasks, such as staff scheduling and inventory control, while maintaining high service standards. Additionally, a keen attention to detail will help in monitoring food quality and cleanliness, which are vital for customer satisfaction. Preferred skills, such as proficiency in technology and food safety knowledge, will enhance operational efficiency and compliance with health regulations.

Keywords: Wing Stop, Austin , Wingstop Restaurant Supervisor II, Hospitality & Tourism , Austin, Texas