Customer Experience Advocate
Company: VirtualVocations
Location: San Antonio
Posted on: January 28, 2025
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Job Description:
A company is looking for a Customer Experience Advocate to
provide and maintain a positive customer experience through timely
responses and support.
Key Responsibilities:
Answer and manage customer calls promptly and professionally, while
processing orders and inquiries
Coordinate on-time pickups and deliveries, ensuring excellent
relationships with drivers and carriers
Create and distribute reports for assigned customers and assist
with account setup and maintenance
Required Qualifications:
High School Diploma or GED; some college hours desired
Minimum 2-3 years of customer experience and/or dispatch
experience
Typing speed of 50+ words per minute
Knowledge of North American markets and terrain
Keywords: VirtualVocations, Austin , Customer Experience Advocate, Other , San Antonio, Texas
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