PROGRAM DIRECTOR

Company: Center for Health Care Services
Location: San Antonio
Posted on: January 24, 2025

Job Description:

GENERAL SUMMARYProvides leadership and oversight to the following specialized programs: Supported Employment, Supported Housing, Tenant Based Rental Assistance, and Military Veterans Peer Network (MVPN). Works closely with the Employment and Housing Team to ensure that program best practice evidence-based models are implemented and followed. Works collaboratively with Local, State, and Federal Housing Agencies, including the PHA and Continuum of Care (CoC), private landlords, and management companies to secure housing units as well as funding or vouchers (subsidy) for consumers.ESSENTIAL DUTIES & RESPONSIBILITIESEssential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. The omission of a function does not preclude management from assigning essential duties not listed herein if such duties relate to the position.

• Supervises the work of assigned personnel, including assigning and reviewing work, providing guidance, and conducting performance evaluations.
• Provides leadership and direction for day-to-day operations of specialized programs.
• Provides workforce recruitment and development for assigned division. Manages division performance to achieve established targets/outcomes.
• Manages overall performance of the division by running, analyzing, and reconciling operational reports, such as direct service and financial reports, to determine trends and areas of opportunity for potential improvement.
• Implements process improvements to meet division-specific strategic planning goals and targets.
• Attends and participates in team meetings to address housing and division concerns and needs.
• Completes new and renewal contracts for housing funding. Monitors contracts to ensure stated deliverables are complied with. Completes Department of State Health Services (DSHS) contract performance reports.
• Performs other related duties as required.MINIMUM ENTRANCE QUALIFICATIONSEducation and Experience - Bachelor's Degree in Behavioral Health or related field from an accredited university. - Seven (7) years of experience in behavioral health or related field. - Fully Qualified (FQ) EIS Professional as outlined in ECI Policy or another recognized credential/licensure.Licenses or Certifications - NoneOther Requirements - Must maintain a valid driver's license and automobile insurance coverage, be able to travel as needed, and be able to meet on a consistent basis the driving record requirements of the Company's auto insurance carrier if you drive your vehicle during company business. - Must maintain required credentials and mandatory training requirements to ensure compliance with all State regulations and CHCS policies. - Must be able to meet the physical requirements to complete SAMA and CPR training including lifting up to 12 lbs. and supporting up to 55 lbs.; bending, stooping, and getting on and off the floor without assistance. - Depending on assigned unit/program, applicants for this position must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following may result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions.PREFERRED QUALIFICATIONS - Master's Degree in Behavioral Health or related field from an accredited university.SUPERVISION - Work requires managing and monitoring work performance by directing multiple groups of employees across more than one business function, including making final decisions on hiring and disciplinary actions, evaluating program/work objectives and effectiveness, and realigning work and staffing assignments, as needed.COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIESKnowledge of: - IDEA Act, Part C state and federal regulations, funding source-related standards, and ECI TAC rule standards. Child development, knowledge of developmental disabilities and basic principles of Early Intervention Services to include ECI standards and/or standards for children with special needs. - Principles and practices of employee supervision. - Housing resources. - Local, State, and Federal contract requirements. - Business processes and procedures. - Various funding streams. - Assigned program operations and goals. - Applicable software applications. - Modern office procedures, methods, and computer equipment.Skill in: - Organization and time management. - Performing a variety of duties, often changing from one task to another of a different nature. - Performing basic mathematical functions such as addition, subtraction, multiplication, division, percentages, and ratios.Ability to: - Present analytical findings in a clear and concise manner. - Develop and manage operating budgets. - Effectively communicate, both verbally and in writing. - Establish and maintain effective working relationships. - Maintain accurate and complete records. - Meet schedules and deadlines of the work. - Understand and carry out oral and written directions. - Accurately organize and maintain paper documents and electronic files. - Maintain the confidentiality of information and professional boundaries.PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Must be able to meet the physical requirements to complete Nonviolent Crisis Intervention (NCI) and CPR training including lifting up to 12 lbs. and supporting up to 55 lbs.; bending, stooping, and getting on and off the floor without assistance. - Must have adequate mobility that requires frequent walking, standing, bending, stooping, kneeling, reaching (vertical and horizontal), using fingers, hands, feet, legs, and torso in various care. The employee must be able to regularly lift and/or move up to 40 pounds and occasionally must lift and/or move up to 50 pounds.
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Keywords: Center for Health Care Services, Austin , PROGRAM DIRECTOR, Executive , San Antonio, Texas