Cashier/Runner - Dripping Springs

Company: Torchy's Tacos
Location: Austin
Posted on: February 18, 2025

Job Description:

Hospitality Team Member Cashier/RunnerThe Torchy's legacy began in Austin, Texas in 2006 with an idea, a dedicated executive chef, and a food trailer to now operating in locations across multiple states.OUR MISSION: Be Damn Good. OUR VISION: Serve people the Best Damn Tacos. OUR WHY: Passion. OUR MOTTO: Devil is in the details.Heres what we need:At Torchy's, every guests visit is an opportunity to create lasting memories. As a member of the Hospitality Team, youre not just taking orders and running food youre the heart and soul of our guest's experience, greeting them with a smile, and ensuring they leave happier than when they arrived.What youll be doing:

• Point of Sale: Greet guests, ask questions to understand their needs, offer suggestions, and ensure each transaction is fast and accurate.
• Guest Experience: Deliver outstanding hospitality, making each guest feel welcomed and valued from the moment they step into Torchy's.
• Menu Mastery: Learn the menu and maintain knowledge of current promotions to make personalized recommendations that delight our guests and cater to their preferences and dietary needs.
• Dining Room: Run food to tables, ensuring that every guest receives their order correctly and with speed. Proactively offer refills on chips and drinks and identify opportunities to exceed guests' expectations.
• Cleanliness: Ensure all guest-facing areas of the restaurant are neat, clean, organized, and inviting.
• Teamwork: Work collaboratively with managers, the kitchen, and the rest of the Hospitality Team to ensure problems are resolved and guests receive smooth and efficient service that keeps them coming back.
• Additional Support: Perform other duties as assigned.How youll do it:
  • Outgoing & Friendly: Use your natural charm and cheerful personality to connect with each guest, creating a friendly and inviting atmosphere.
  • Active Listening: Listen attentively to guests, understanding their needs and preferences to enhance their dining experience. Ask follow-up questions to confirm understanding.
  • Communication: Communicate clearly, ensuring guests understand their options while feeling welcomed and valued.
  • Adaptability: Swiftly adapt to changing situations, whether its a sudden rush of customers or an unexpected challenge.
  • Attention to Detail: Focus on the little things that make a big difference, from accurately taking orders to noticing and responding to the specific needs of each guest.QUE-SOheres what youll need:Minimum Qualifications:
    • Strong verbal communication skills.
    • Availability to work a flexible schedule.Preferred Qualifications:
      • 2 years of work experience providing customer service in the restaurant, hospitality, or retail industry.
      • 2 years of experience using POS (point-of-sale) systems.Physical Requirements:
        • Must be able to lift, push, pull or carry objects up to 40 lbs.
        • Must be able to stand for several hours and walk for long periods of time.
        • Must be able to bend, stretch, twist, or reach for objects on shelves of varying heights.Lets TACO bout why it pays to be a Torchys Team Member:
          • $10.50 to $11.00 based on experience
          • Torchys team members receive tip share on top of hourly pay.
          • Never again wait for a paycheck! Torchy's is proud to be a DailyPay partner.
          • Flexible schedules.
          • Our attire is casual and well throw in some of the swag.
          • Incredible growth opportunities. This is more than just a jobit can lead to a Damn Good career!
          • Damn Good food discount card for you AND your spouse.
          • Day 1 access to exclusive discounts to shows, sporting events, hotels, and much more.
          • Access to all benefits including medical, dental, and vision for full-time Team Members after 1 year of employment, plus 401(k) after 6 months.
          • Damn Good Well-being Program that includes free access to all things financial wellness.
          • Paid Time Off (PTO) after 1 year of employment.
          • Torchys Family Foundation supports our fellow Team Members in times of need and crisis.
          • Bragging rights (Yeah, were kind of a big deal!).

Keywords: Torchy's Tacos, Austin , Cashier/Runner - Dripping Springs, Hospitality & Tourism , Austin, Texas