Veterans Preferred - Group Sales Coordinator

Company: Hyatt
Location: Austin
Posted on: February 16, 2025

Job Description:

Military Veterans are Encouraged to Apply. -At Hyatt, there's a home for every stage of your career.

We nurture curiosity and roles at Hyatt will help you learn new skills that support your personal and professional development. Chart your own journey by venturing into new roles, different brands and international opportunities. Here, doors are meant to be opened and horizons expanded.

With us, you'll discover a career you didn't know existed.

The Role

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

The Group Sales Coordinator is responsible for supporting our Sales and Events team in optimizing revenue and group bookings. A full knowledge of hotel accommodations and amenities is vital in order to exceed the expectations of our group guests and create a positive guest impression. This position requires the Colleague to retain learned technical skills to communicate efficiently, complete group reservations and run daily reports.

PRIMARY RESPONSIBILITIES:

--- Responsible for actively booking social room blocks (10 rooms or less)

--- Provide administrative support to Sales and Events team

--- Represent the hotel by answering phone calls and offering information for group accommodations.

--- Handle inquiries from potential group meeting planners about meeting spaces, accommodations and event bookings.

--- Coordinate the booking process for meetings, events and accommodations.

--- Build and maintain relationships with clients through regular communication, providing personalized service that addresses requests and needs

--- Assist the Group Sales Managers with site inspections when needed.

--- Utilize sales training techniques to provide the best call quality possible to ensure the maximization of revenue and guest service.

--- Generates additional guest interest in all hotel amenities and outlets to assist in achieving ancillary revenue goals and enhance guest vacation experience.

--- Maintains a strong familiarity of hotel and the Austin area.

--- Remain up-to-date on all hotel offerings, promotions and changes in policies and procedures.

--- Strong ability to multi-task when needed as well as efficiency in the operating of multiple computer programs at a given time

--- Other duties and responsibilities may be assigned.

As a Hyatt Centric Austin colleague, you will enjoy the following benefits:

--- Free Parking or Commuter Stipend

--- Free Hyatt Hotel Stays

--- Deep discounts on stays for you and your family

--- Medical/Dental/Vision benefits after 30 days (full-time)

--- Generous Paid Time Off plan

--- Career growth and advancement

--- $1,000 educational reimbursement per year

--- Adoption Assistance

--- Fitness Center access

--- Thousands of additional discounts through partners such as Blue Apron, Hertz Rental Car, AT&T and many more!

The Brand and Hotel
You've arrived. Hyatt Centric is at the center of some of the most unique destinations-in the middle of the action, in the know and always on-hand to serve up insider knowledge, intriguing tidbits and great conversation over a well-crafted cocktail. We're a local home base, preparing our guests to explore the best our cities have to offer so they can go forth and discover!

Hyatt Centric all started with a passion for sharing our favorite local spots and stories with our guests. This inspired us to create the perfect launch pad - a unique home base with everything our guests need and nothing they don't.

Our target guests are the Savvy Explorers. Socially connected guests seeking shareable moments to inspire others. Hyatt Centric is built for savvy explorers who want to be tapped into what's hot, fresh and exciting wherever they are, especially if it's off the beaten path. They are smart with their money and look for good value where they can - preferring experiences that aren't padded with a bunch of extras they don't need. They are the influencers, the travel experts within their circles who everyone looks to for travel advice and tips. But they can't possibly know it all, so they rely on local recommendations from like- minded "savvy explorers" who can point them in the direction of interesting experiences that they can share with their social circle.

Hyatt Centric Congress Avenue Austin features 246 guestrooms, 3,000 sq ft. of dedicated meeting space, along with two exciting F&B concepts including an 8th floor rooftop bar. Guestrooms feature floor-to-ceiling windows offering unmatched views of the Texas Capitol, UT Stadium, and growing Austin skyline. The 31st floor is the home of the Artist's Residence, a 1,400sq ft suite and event space with an outdoor terrace. The hotel's boho-chic residential design will reflect Austin's rich history in music and arts, with the commons areas showcasing diverse local artists and guestrooms featuring iconic images from the historic neighboring Paramount Theatre.
Qualifications:
--- Minimum of 1 year related experience and/or training in group sales or hospitality industry.

--- Candidates with sales background in non-hospitality related field will be considered.

--- Previous use of Microsoft Office with emphasis on Outlook and Excel is required.

--- Ability to cultivate relationships with both external and internal guests.

--- Detailed-oriented with excellent skills and time management.

--- Professional, clear written and verbal communications.

Keywords: Hyatt, Austin , Veterans Preferred - Group Sales Coordinator, Sales , Austin, Texas